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The Kelly Roach Show

Looking for mentorship from someone who has a track record of business success? Want to learn how to build a 1% lifestyle and develop the mindset of a champion? Are you a business leader looking to 10x your results so you can build your dream life? If you are unwilling to settle for the status quo, and looking for real, honest, business, leadership, and mindset conversations... look no further. Tune in each week to learn from Kelly Roach, a former Fortune 500 executive, and NFL cheerleader turned 8-figure CEO. Kelly built her company to over 7 figures WHILE working as a senior VP in her corporate job, then in less than 18 months went from 7 to 8 figures. For the past 10 years, she's disrupted the coaching space, published best-selling books, won The Inc 5000 award (and several other major awards), built this top-ranked podcast, and helped 100s of entrepreneurs create their dream lives, all while being a present wife and mom. In each episode, Kelly shares the truth about what it takes to win in business and life. No fluff. No nonsense. Just the real deal truth behind what's required to achieve 1% success. It's time for a NEW ERA of business leadership. It's time to innovate, disrupt, and reinvent. If you are ready to elevate, subscribe now!
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Now displaying: Page 1
Sep 16, 2024

In this episode of The Kelly Roach Show, Kelly unlocks invaluable insights into customer retention, highlighting how enhancing the customer experience is key to long-term business success. She emphasizes that thriving businesses go beyond merely acquiring new customers—they prioritize retaining them. Kelly dives into actionable strategies that can significantly boost customer satisfaction and loyalty. She outlines four essential steps to reduce customer turnover and elevate retention rates, ensuring clients feel valued and supported right from the start. She also explores the importance of a strong onboarding process, clear communication of the success journey, and delivering early wins—all crucial elements that lay the foundation for lasting customer relationships.

 

Also in this episode:

  • Balance automated onboarding processes with personal interactions to ensure customers don’t miss crucial information and feel supported.

  • Clearly communicate the success journey and milestones customers expect to achieve, providing a structured plan to reach their goals.

  • Ensure that your actual product delivery surpasses your marketing promises to avoid customer disappointment and foster loyalty.

 

Schedule a Free Strategy Call with Kelly Roach

Ready to take your business to the next level? Book a free strategy call with Kelly Roach and gain personalized insights to help you scale your business, improve customer retention, and achieve your goals faster. Don’t miss this opportunity to work directly with a top business strategist—click here to schedule your session today!

 

Bigger Than You: The Entrepreneur's Guide To Building An Unstoppable Team – https://a.co/d/iXvRjR6

 

Unstoppable: 9 Principles For Unlimited Success In Business & Life  https://a.co/d/bRczBIv 


Conviction Marketing – https://a.co/d/feYNnF5

 

Stay Connected With Kelly Roach: 

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